We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent.
English Blinds uses the data we collect to provide you with the products you have ordered and also the best possible service. Your name is taken to allow us to mark your delivery for your attention and so we can address our communications to you. Your contact phone number and email address are taken so we can contact you if there are any problems regarding your order and so we can send you updates and notifications regarding your order. Your billing address is taken so we can validate your payment details and a delivery address is taken so your delivery can be sent to the address that best suits you.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
English Blinds uses the latest in Secure Server Technology (SSL – 128bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards. We also adhere to the data protection Acts 1984 and 1998.
We offer regular emails to let you know the new about our latest ranges and promotional offers. We will only send you marketing emails where you have agreed to this.
The UK Data Protection Act gives you the right to ask for a copy of your information. There is a small administrative charge of £10 to cover the costs of providing you the details of the information we hold about you.
If you have any questions/comments about privacy, you should contact us.