Delivery Information

Delivery is free on all orders over £179. Otherwise it is just £7.95 per order, regardless of how many products you buy.

Consignments need to be signed for, so if you are not usually at home during the week or on certain days, you can specify your place of work, or a separate delivery address.

Once your order is ready, you will receive you a dispatch notification email confirming that your order has been shipped. You will then be sent a tracking number from the courier allowing you to stay up to date with the status of your delivery at all times. Delivery normally takes between one to two business days, depending on the product. It is worth bearing in mind that delivery companies are currently experiencing a much higher increase in demand, so some deliveries may take a little while longer.

You can always stay up to date with the status of your order as it progresses through the production process with our real-time tracking system.

Current Estimated Despatch Times

Product Est. Despatch Time
Roller Blinds 4 - 6 Business Days
Faux Wood Blinds 5 - 10 Business Days
Faux Wood with Tapes 2 - 4 Business Days
Real Wood Blinds 2 - 4 Business Days
Real Wood with Tapes 2 - 4 Business Days
Luxury Wooden Blinds 3 - 5 Business Days
Roman Blinds 5 - 10 Business Days
Vertical Blinds 2 - 4 Business Days
Venetian Blinds 3 - 5 Business Days

All our deliveries are fully insured, so if the packaging arrives damaged in any way, please write ‘damaged’ on the delivery note. Once you’ve inspected your order and find it is indeed damaged, then we apologise. Please notify our customer service team within two to three business days and we will organise a replacement to be sent to you.

Highlands, Islands and Farther Afield

Please note that for the following outlying postcode areas there may be an additional minimum cost per shipment of £25.00.

  • AB - Moray
  • BT - Belfast
  • CA - Carlisle
  • FK - Falkirk
  • G - West Dunbartonshire
  • GY - Guernsey
  • JE - Jersey
  • LA - Cumbria
  • HS - Outer Hebrides
  • IM - Isle of Man
  • IV - Inverness
  • KA - Kilmarnock
  • KW - Kirkwall
  • PA - Paisley
  • PH - Perth
  • PO - Isle of Wight
  • TR - Truro
  • ZE - Shetlands

For a full list of UK postcodes where the additional delivery charge will apply - click here

If you have any queries regarding the delivery of your order then please contact us.

Please note that the despatch times stated on our website are estimates only and are not guaranteed. Whilst we always strive to ensure all orders are manufactured and despatched on time, we cannot be held responsible for any delays that may occur beyond our control.